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Privacy Policy

  1. What types of personal information do we collect?
  2. Customer Service
  3. How do we use the information that we collect?
  4. Third Party Links
  5. Consent

Q: What types of personal information do we collect?

We collect and store personal information that you provide to us when you shop online, request information or contact customer service by telephone or e-mail. This information is used to process orders, suggest products or services that may be of interest to you and to provide services that will give you the best shopping experience while using our retail website. Personal information may include, but is not limited to the following:

Online Purchases - When you make an online purchase, it is necessary to give us your name, e-mail address, shipping address, billing address and credit card information to complete your purchase. If you create an online account, the same type of information is collected and stored as a convenience to expediting your shopping process.

Customer Service - Customers who contact our customer service center, may be asked to provide personally identifying information so that we can create an account or reference your account in order to best assist you with your call.

Q: Customer Service

The personally identifying information that you provide to us when ordering online or by phone is information that we retain to help with future orders or questions. We will never disclose your information without your consent. If you do not wish to receive these solicitations please forward your name, address, and phone number to: Customer Service Department, Customer Service Manager, 18032 Lemon Drive, Suite C418, Yorba Linda, CA 92886

Q: How do we use the information that we collect?

Our goal is to provide you with the most efficient, hassle-free shopping experience possible. We may use the information that you provide us:

  • To enable you to make online purchases.
  • To send you catalogs, direct mailings and requested product and service information in the mail.
  • To notify you by mail or e-mail of special promotions, upcoming events or new products or services.
  • To provide our authorized third parties and affiliates with your information when deemed necessary.
  • To create account information, user friendly shopping tools and other site features that will give you a more personalized shopping experience.

Direct Mailings and E-mail:

Occasionally we will use your mailing address or e-mail address to send you information about new products, direct mail materials, sales promotions, or web-only exclusives. You will also be automatically eligible for and may receive similar promotional information via e-mail from our affiliated companies and brands regarding their special announcements about that brand's products and services, sales and other promotions. If you do not wish to receive offers via direct mail, you can contact us using our Customer Service e-mail form at weboffroad.com. If you do not wish to receive offers from our affiliates or from WEBOFFROAD.com via e-mail, please send us your full name (first and last), complete mailing address and your e- mail address to customer service. Please be aware that we will never rent or sell your e-mail address to outside marketing companies.

Q: Third Party Links

Our websites may include links to other websites that might take you away from our site, such as sites of outside business partners, vendors and advertisers. These sites have separate privacy and data collection practices. WEBOFFROAD.com has no control over such websites and is not responsible or liable for the privacy practices or information-gathering practices of other entities or websites. Except as stated in this Privacy Statement, we will not provide any of your personal information to these third parties without your prior consent.

Q: Consent

By using this website, you consent to the collection and use of information by WEBOFFROAD.com. If you have any questions or comments regarding this policy, please review our Customer Service page.

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